A key theme of the 2019 conference will be behavioural risk When people move out of their regular settings, their behaviour is likely to change.
The process through which business travellers evaluate their own vulnerabilty and adapt their behaviour is a complex area. Employers are ultimately responsible for ensuring that their travellers are fully aware of the risks posed by travel to a given location but if an employee has a lack of willingness to exercise caution or complacency over the risks, their likelihood of being involved in a health and safety incident rises significantly. How can companies influence their employees precautionary behaviour when they travel abroad for work? Will raising your traveller’s perception of personal risk enhance their precautionary behaviour? Understanding the psychology of travel risk perception and how this might result in behavioural change will assist employers in preparing guidelines and material which stand a better chance of resonating with their workforce. What is your employee’s general predisposition towards risk and how much does this manifest in their assessment of travel risks and behavioural response? Does high risk perception always lead to behavioural change? The costs related to employees who encounter health and safety problems overseas is very high, not to mention the fallout from any resulting lawsuits which may follow.
Panel Session – Behavioural Risk – How Do You Influence Change In Your Travellers Behaviour And Attitudes? Can The Decisions Travellers Choose To Make Be Altered?
• Understanding your own profile, how you would react under stress and the behaviours which could get you into trouble.
• Complacency around regular travel – overcoming ‘we know the city, we’ve been there before’ mentality
• Groupthink mentality which can inflame a situation.
• Challenges around alcohol and business drinking cultures
• Being explicit in your expectations of conduct
• What risks and liability might an employer face if non-compliance is consistently having little of no consequence for the offender?
• How do you change the habits and behaviours of subcontractors, agents and consultants who may be representing your organisation?
• How far can you monitor and dictate people’s social media conversations?
• Managing your social media footprint prior to travel, issues around retweeters in your network
Behavioural Risk Assessment And Management
• Review of the risk and threat assessment process for behavior of concern and violence
• Case studies using video of actual violence cases.
• Facilitated discussion of violence risk and behavior of concern case management, deescalation and escalation processes.
Managing Misconduct Overseas – How Expats And Their Families Unintentionally Run Afoul Of Foreign Laws
• Expat complacence over local laws and regulations
• Segregation of expats exacerbating ignorance of moral boundaries
• Keeping current and informed as to changing local cultural laws
• Due diligence in providing legal assistance on a global basis